Terms of Service
Last updated: November 10, 2026
These Terms of Service govern your access to and use of Greenlight. By creating an account or using the service, you agree to these Terms. Please read them carefully, as they include important information about your rights and responsibilities.
1. Your right to cancel
If you live in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island or Wisconsin, or in any other state whose law gives you a right to cancel a dating service contract, this section applies to you.
You, the buyer, may cancel this agreement, without any penalty or obligation, at any time prior to midnight of the original contract seller's third business day following the date of this contract, excluding Sundays and holidays.
YOU, THE BUYER, MAY CANCEL THIS CONTRACT WITHOUT ANY CANCELLATION FEE WITHIN THREE (3) BUSINESS DAYS AFTER THE DATE OF THIS CONTRACT.
To cancel under this right, email support@greenlightdate.com and say you are cancelling. If you receive a copy of this contract after the day you subscribe or upgrade, you may cancel through midnight of the third business day after you receive it. Please write from the email address on your account, or include it, so we can find your purchase. We will refund everything you paid for that purchase within 10 days of receiving your notice. This right applies when you subscribe to a paid plan and when you upgrade to a higher plan. It does not apply to later monthly renewals of the same plan. If you cancel an upgrade under this right, we refund the upgrade charge and return you to the plan you had before. After the three business days, the Cancellation & Refund Policy applies.
Notice of cancellation
To cancel, email support@greenlightdate.com and say you are cancelling. Please write from the email address on your account, or include it, so we can find your purchase. Your notice needs no particular form. Send it by midnight of the third business day after the date you subscribed or upgraded, excluding Sundays and holidays, or by midnight of the third business day after you receive your copy of the contract, if that is later. We will refund everything you paid for that purchase within 10 days of receiving your notice.
This right covers subscriptions only. Offer packs are one-time purchases and are final sale, except where the law requires a refund.
New York members may review the New York Dating Service Consumer Bill of Rights.
2. Eligibility
You must be at least 18 years old to create an account or use Greenlight. Greenlight is intended only for adults seeking to meet other adults. By using the service, you represent and warrant that you are 18 or older, that the information you provide is accurate, and that you have the legal capacity to agree to these Terms. We may suspend or terminate accounts that we reasonably believe belong to anyone under 18.
3. Acceptable use
Greenlight is a space built on respect, consent, and intention. When you use the service, you agree to:
- Provide accurate information about yourself, use real, recent photos, and comply with all applicable laws.
- Treat other users with respect and honor their consent and boundaries, never harass, threaten, or harm anyone, and never aid, encourage, or facilitate anyone else doing so.
- Use the service only for its intended purpose: arranging genuine, consensual dates, never for commercial sexual services, trafficking, or any activity involving a minor.
Our Acceptable Use Policy is part of these Terms and is the controlling document for what conduct and content is and is not allowed on Greenlight, including how we enforce it and how to report a violation.
4. Subscriptions, purchases and billing
Greenlight offers optional paid subscriptions (Yellow and Green) and offer packs. Current prices are shown on our Plans & Pricing page. Subscriptions renew automatically at the start of each billing period until you cancel.
How to cancel and when you're eligible for a refund are governed by our Cancellation & Refund Policy, which is part of these Terms.
Payments are processed by an outside payment processor. We do not store your full card number.
Paid subscriptions and offer packs are available. This section applies to all purchases made through Greenlight.
5. Your content
You keep ownership of the content you post on Greenlight, including your photos, bio, and messages. By posting content, you grant Greenlight a non-exclusive, worldwide, royalty-free license to host, store, display, and distribute that content solely to operate and promote the service. You represent that you have the rights necessary to post your content and that it doesn't infringe anyone else's rights. This license ends when your content or account is deleted, except to the extent we retain information as described in our Privacy Policy.
6. Account termination
You may delete your account at any time from your settings. We may suspend or terminate your access to Greenlight, with or without notice, if you violate these Terms, engage in prohibited conduct, create risk or possible legal exposure for us, or if we discontinue the service. Upon termination, your right to use Greenlight ends immediately. Provisions that by their nature should survive termination will continue to apply.
7. Showing up for dates
A confirmed date is a commitment to another member. If you miss confirmed dates, your ability to send and counter offers may be paused for a period, and after a written warning your account may be terminated. Paused time is not refunded or credited, except where the law requires it. You keep your booked dates and conversations while offers are paused, and you can still accept or decline offers you receive.
8. Text messages
Greenlight Date text messaging program. The Greenlight Date text messaging program sends date reminders and offer alerts to members who opt in, and a one-time verification code to a member who enters or changes their phone number and asks for one. Greenlight Date does not text friends.
Message frequency varies for member texts. Verification codes are one code per request, at most 5 a day per number. Greenlight Date does not text friends. Message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for help, or contact us at support@greenlightdate.com.
Carriers are not liable for delayed or undelivered messages. These texts are informational and are not an emergency-response or monitoring service.
Consent is not a condition of using Greenlight Date.
We keep a record of each text consent and each opt out for four years after the last text or the opt out, whichever is later. The record holds the number, the time, a keyed hash of the IP address, the browser's user agent, where the consent was given, and the consent wording version. If you save a text choice on the public text messages page without an account, we keep a record of that choice for four years from the day you saved it. That record holds a keyed hash of the number (never the number itself), the time, a keyed hash of the IP address, the browser's user agent, the page, and the consent wording version. We use the birth date you enter there only to check that you are 18 or older, and we do not store it. A saved visitor choice does not by itself make a number textable. We also keep a record of each confirmed verification code (the number, the time, a keyed hash of the IP address, the browser's user agent, and the notice version) for four years, including after account deletion. The record of a code request that is never confirmed is deleted after 30 days. We also keep a log of each text we send (the number, the time, and the delivery status) until the account it belongs to is deleted. After a number opts out we do not text it again unless that person opts in again.
By entering my number and turning on this option, I agree to receive Greenlight Date texts at that number for the message type I select: date reminders or offer alerts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out; HELP for help. Consent is not a condition of purchase or using Greenlight Date. We do not sell or share mobile information for third-party marketing or promotional purposes.
Texting consent wording version: sms-consent-2026-11-10-v7. See the full opt in wording on our text messages page and how we handle your number in our Privacy Policy.
9. Disclaimer of warranties
Greenlight is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not conduct criminal background checks and do not guarantee the conduct, identity, or compatibility of any user. You are solely responsible for your interactions with other users and should always exercise caution and good judgment when meeting anyone in person.
10. Limitation of liability
To the fullest extent permitted by law, Greenlight and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the service, including any interactions or meetings with other users. Our total liability for any claim relating to the service will not exceed the greater of the amount you paid us, if any, in the twelve months before the claim, or one hundred U.S. dollars.
11. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we'll let you know through the service or by email. Your continued use of Greenlight after the effective date of any change means you accept the updated Terms.
12. Contact information
If you have questions about these Terms of Service, contact us at support@greenlightdate.com.